Privacy Statement

INTRODUCTION

This privacy statement details how Medtronic Academy collects and uses your information. This Privacy Statement does not apply to the other Medtronic websites. We strongly suggest reviewing the privacy statement posted on other Medtronic websites when you visit them.

Medtronic Academy's handling of your personal information may differ based on your geography. Please refer to the correct Privacy Statement below based on your location. 

  • If you are located within the US, please refer to the Privacy Statement titled: Medtronic Academy Privacy Statement: US
  • If you are located outside of the US, please refer to the Privacy Statement titled: Medtronic Academy Privacy Statement: EU and Non-EU Countries

INTRODUCTION

This privacy statement details how Medtronic Academy collects and uses your information. This Privacy Statement does not apply to the other Medtronic websites. We strongly suggest reviewing the privacy statement posted on other Medtronic websites when you visit them.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

The information we receive, and how we use it, depends on what you do when visiting our website or using our Services. We collect and use non-personal information (information that does not identify you personally) differently than your personal information.

YOUR PERSONAL INFORMATION

Personal information is information we collect through this website that we can use to specifically identify you, such as your:

  • first and last name
  • address, email address, and other contact information
  • job designation
  • professional category
  • professional specialty
  • primary hospital clinic
  • geographic area (including state/province and country)
  • IP (Internet Protocol) address when such address is associated with a specific user
  • for U.S. healthcare providers, a National Provider Identifier# (NPI) and/or a state license number

We collect personal information about our users in two ways:

  1. When you directly provide information to us, e.g. by entering personal information when you register or on certain pages of the website. For example, you may fill out a registration form for a particular program, participate in a survey, or complete a contact form.

  2. Using automated means, specifically through cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

YOUR EDUCATIONAL INFORMATION

The educational information we collect on you relates to the activities and certifications you complete while within Medtronic Academy.

The educational information we collect and record for you is:

  • Course and quiz enrollments and attempts
  • Course completion records and certifications
  • Site navigation activity

HOW DOES MEDTRONIC USE YOUR PERSONAL INFORMATION?

We may use the information that you have shared with us through this website and relevant services (other than sensitive information, which is discussed separately below) for the following purposes:

  • to respond to your requests
  • to provide the services or information you request
  • to allow you to register for certain programs or educational courses
  • to resolve and track the status of any consumer educational or service issues
  • to contact you with information that might be of interest to you – see further the Marketing and Education section below
  • For healthcare providers located in the United States, to link your name, National Provider Identifier (NPI), state license number, and/or your IP address to web pages you visit, for compliance, marketing, and sales activities

Medtronic Academy may also use your personal information to the extent necessary to achieve the following legitimate interests, so long as compatible with your rights and expectations of privacy:

  • for analytical purposes in order to research, develop and improve programs, products, services and content
  • to review content consumption trends and provide input into future educational content development and recommendations
  • to anonymize your information by removing any personal identifiers (your name, e-mail address, social security number, etc.) so that it may be used for other purposes. In this case, the anonymized information would no longer identify you and may be treated like other non-personal information. For more details please see the relevant section below.
  • to enforce this Privacy Statement and other rules about your use of this website
  • to protect our rights or property

Medtronic Academy also has legal grounds to use your personal information:

  • as necessary to protect someone's health, safety or welfare; and
  • in order to comply with a law, regulation, court order, or other legal processes

NON-PERSONAL INFORMATION

Non-personal information is information that cannot identify you.  The non-personal information we collect through Medtronic Academy does not identify you as an individual person and will not be linked to you. It may include information such as the following:

  • the type of web browser software you use (for example, Internet Explorer)
  • the name of the domain from which you access the Internet
  • the Internet address of the website from which you linked directly to our website
  • the date and time you access our website
  • the geographic location of the server you use to access our website
  • which pages you have visited on our website (note: U.S. healthcare providers, please see the 'uses of personal information' described below)
  • the search terms you use
  • the links on which you click
  • personal information that has been made non-personal or anonymized (i.e., information that no longer reflects or references an individually identifiable user)

Cookies: We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The information that we collect using cookies is non-personal information. You are always free to decline our cookies if your browser permits, but some parts of our website may not work properly for you if you do so. We will not allow third parties other than those companies that we hire to perform services or functions on our behalf to place cookies on our website. Please refer to your browser Help instructions to learn more about cookies. And see below for an explanation of our use of cookies as well as how to opt out of our use of cookies.

WHAT DOES MEDTRONIC DO WITH NON-PERSONAL INFORMATION?

We are always looking for ways to better serve you and improve our educational products, services and website experience. We will use non-personal information from you to make this website more useful to visitors. We may also use non-personal information for business purposes similar to what is described in the second set of bullets in the “How Does Medtronic Academy Use Your Personal Information?” section.  A few examples of how we may use non-personal information or aggregate non-personal information are below:

  • for analytical purposes in order to research, develop and improve programs, products, services and content
  • to review content consumption trends and provide input into future educational content development and recommendations
  • create reports for internal use to develop programs, educational products, services or content
  • adapt or improve the information or services provided

Cookies: Medtronic may use third-party tracking and advertising providers to act on Medtronic's behalf to track and analyze your usage of our sites through the use of cookies, pixel tags/web beacons, and similar technologies. These third parties may collect, and share with us, as we may request, website usage information about visits to our sites, measure and research the effectiveness of our advertisements, and track page usage and paths followed during visits through our sites. Also, these third-party providers may place our Internet banner advertisements on other sites that you visit, and track use of our Internet banner advertisements and other links from our marketing partners' sites to our sites.

The information collected on Medtronic's behalf by these third parties does not contain your name, address, email address, or any other personally identifiable information.

 DIRECT MARKETING AND EDUCATIONAL MATERIALS

Medtronic Academy may wish to email you with information about our educational content and services, based on the information you have shared with us and that we have collected through cookies or similar techniques regarding your use of Medtronic Academy.

Where required by law, we will ask you to "opt-in" or affirmatively consent to the processing of your personal data for a particular purpose. For example, where the law so requires, we will only email you newsletters if you have subscribed to them. We may also email you information pertinent to a specific program in which you have enrolled. Your consent to participate in a program will act as consent to receive communications required for completion of that program. 

If at any time you decide not to receive any educational or information related to Medtronic Academy, please email us rs.medtronicacademy@medtronic.com and mention “OPT-OUT” in the subject of your email. Alternatively, you may use the opt-out procedure provided in any relevant message you receive from us.

Please note that if you opt not to receive emails from us, we may still continue to send you relevant information for other lawful purposes, such as to administer any account you may have with us, to respond to your requests, to provide you with pertinent information on specific programs you are enrolled in, to execute agreements with you, or to provide you with information that Medtronic Academy is required by law to provide.

DOES MEDTRONIC EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Medtronic Academy will not share your personal information with a third-party, except as described in this Privacy Statement.

The third parties Medtronic Academy shares your personal information with are those that we hire to perform services or functions on our behalf. These functions focus centrally around the server storage, functionality, and maintenance of Medtronic Academy. Essentially, we share with them the information required to run and maintain the website Medtronic Academy.

  • The server data is stored within the United States.
  • We do not, and will not, sell your data for any reason whatsoever.
  • When Medtronic Academy transfers your Personal Information to other Medtronic affiliates and to a third parties in another countries, we will ensure that adequate safeguards are in place in accordance with applicable laws.
  • In all cases we will not share more information than is necessary, and we will not authorize any third parties to keep, disclose or use your information except to provide the requested services in line with the purposes set out above.

Please note that subject to applicable laws, we may disclose your personal information if we believe we are required to do so to comply with any law, regulation, court order, legal or government request. In the unlikely event that all or part of our business is acquired by a third party, your information may be transferred to the new corporate owner insofar as relevant to the business in question and subject to appropriate safeguards being in place.

In addition, we may use and disclose your personal information to third parties if necessary to:

  • enforce this Privacy Statement and the other rules about your use of this website
  • protect our rights or property
  • protect someone's health, safety or welfare
  • comply with a law or regulation, court order or other legal processes
  • investigate or take action in cases of suspected fraud or illegal activities

If you do not wish to have information viewed publicly, please do not use those sections of the website.

WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?

We may change this Privacy Statement at any time and for any reason. If we decide to make a significant change to our Privacy Statement, we will post a notice on the login page of our website for a period of time after the change is made.

WHAT ABOUT PRIVACY ON OTHER WEBSITES?

This website may contain links to other websites that are operated by third parties. This Privacy Statement does not apply to other websites, even other Medtronic websites. Therefore, whenever you leave this website we recommend that you review the privacy practices that apply to the information you provide on other websites. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. Neither are we responsible for websites operated by third parties or your business dealings with them. 

ARE THERE SPECIAL RULES ABOUT CHILDREN'S PRIVACY?

We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 13. If you think that we have otherwise collected personal information from someone under the age of 13, please Contact Us

WHAT ABOUT WEBSITE SECURITY?

Security is very important to us. We also understand that security is important to you. We use industry-standard measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no website or email transmission is 100% secure and we encourage you to therefore take special care in deciding what information you send or request via email, and take appropriate precautions such as keeping any usernames and passwords you use confidential.

HOW TO CONTACT MEDTRONIC ACADEMY

If you have questions or comments about this Privacy Statement, please use the Contact Us form on our website.

 

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

The information we receive, and how we use it, depends on what you do when visiting our website or using our Services. We collect and use non-personal information (information that does not identify you personally) different from your personal information.

YOUR PERSONAL INFORMATION

Personal information is information we collect through this website that we can use to specifically identify you, such as your:

  • first and last name
  • address, email address, and other contact information
  • job designation
  • professional category
  • professional specialty
  • primary hospital clinic
  • geographic area (including state/province and country)
  • IP (Internet Protocol) address when such address is associated with a specific user
  • for U.S. healthcare providers, a National Provider Identifier# (NPI) and/or a state license number

We collect personal information about our users in two ways:

  1. When you directly provide information to us, e.g. by entering personal information when you register or on certain pages of the website. For example, you may fill out a registration form for a particular program, participate in a survey, or complete a contact form.
  2. Using automated means, specifically through cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. For more information about cookies, please click here.

YOUR EDUCATIONAL INFORMATION

The educational information we collect on you relates to the activities and certifications you complete while within Medtronic Academy.

The educational information we collect and record for you is:

  • Course and quiz enrollments and attempts
  • Course completion records and certifications
  • Site navigation activity

HOW DOES MEDTRONIC USE YOUR PERSONAL INFORMATION?

We may use the information that you have shared with us through this website and relevant services (other than sensitive information, which is discussed separately below) for the following purposes:

  • to respond to your requests
  • to provide the services or information you request
  • to allow you to register for certain programs or educational courses
  • to resolve and track the status of any consumer educational or service issues
  • to contact you with information that might be of interest to you – see further the Marketing and Education section below
  • For healthcare providers located in the United States, to link your name, National Provider Identifier (NPI), state license number, and/or your IP address to web pages you visit, for compliance, marketing, and sales activities

Medtronic Academy may also use your personal information to the extent necessary to achieve the following legitimate interests, so long as compatible with your rights and expectations of privacy:

  • for analytical purposes in order to research, develop and improve programs, products, services and content
  • to review content consumption trends and provide input into future educational content development and recommendations
  • to anonymize your information by removing any personal identifiers (your name, e-mail address, social security number, etc.) so that it may be used for other purposes. In this case, the anonymized information would no longer identify you and may be treated like other non-personal information. For more details please see the relevant section below.
  • to enforce this Privacy Statement and other rules about your use of this website
  • to protect our rights or property

Medtronic Academy also has legal grounds to use your personal information:

  • as necessary to protect someone's health, safety or welfare; and
  • in order to comply with a law, regulation, court order, or other legal process

NON-PERSONAL INFORMATION

Non-personal information is information that cannot identify you.  The non-personal information we collect through Medtronic Academy does not identify you as an individual person and will not be linked to you. It may include information such as the following:

  • the type of web browser software you use (for example, Internet Explorer)
  • the name of the domain from which you access the Internet
  • the Internet address of the website from which you linked directly to our website
  • the date and time you access our website
  • the search terms you use

If you visit our website to read or download information, we may collect certain non-personal information from your computer. This information is collected from your computer's web browser. For more information about how we use cookies to collect information about visitors to our website, please click here.

WHAT DOES MEDTRONIC DO WITH NON-PERSONAL INFORMATION?

We are always looking for ways to better serve you and improve our educational products, services and website experience. We will use non-personal information from you to make this website more useful to visitors. We may also use non-personal information for business purposes similar to what is described in the second set of bullets in the “How Does Medtronic Academy Use Your Personal Information?” section.  A few examples of how we may use non-personal information or aggregate non-personal information are below:

  • for analytical purposes in order to research, develop and improve programs, products, services and content
  • to review content consumption trends and provide input into future educational content development and recommendations
  • create reports for internal use to develop programs, educational products, services or content
  • adapt or improve the information or services provided

 DIRECT MARKETING AND EDUCATIONAL MATERIALS

Medtronic Academy may wish to email you with information about our educational content and services, based on the information you have shared with us and that we have collected through cookies or similar techniques regarding your use of Medtronic Academy. For more information on how we use cookies, and your choices in that regard, please click here.

Where required by law, we will ask you to "opt-in" or affirmatively consent to the processing of your personal data for a particular purpose. For example, where the law so requires, we will only email you newsletters if you have subscribed to them.   We may also email you information pertinent to a specific program in which you have enrolled.  Your consent to participate in a program will act as consent to receive communications required for completion of that program.

If at any time you decide not to receive any educational or information related to Medtronic Academy, please email us rs.medtronicacademy@medtronic.com and mention “OPT-OUT” in the subject of your email. Alternatively, you may use the opt-out procedure provided in any relevant message you receive from us.

Please note that if you opt not to receive emails from us, we may still continue to send you relevant information for other lawful purposes, such as to administer any account you may have with us, to respond to your requests, to provide you with pertinent information on specific programs you are enrolled in, to execute agreements with you, or to provide you with information that Medtronic Academy is required by law to provide.

DOES MEDTRONIC EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Medtronic Academy will not share your personal information with a third-party. except as described in this Privacy Statement.

The third parties Medtronic Academy shares your personal information with are those that we hire to perform services or functions on our behalf. These functions focus centrally around the server storage, functionality, and maintenance of Medtronic Academy. Essentially, we share with them the information required to run and maintain the website Medtronic Academy.

The server data is stored within the United States.

We do not, and will not, sell your data for any reason whatsoever.

When Medtronic Academy transfers your Personal Information to other Medtronic affiliates and to a third parties in another countries, we will ensure that adequate safeguards are in place in accordance with applicable laws.

Where we transfer Personal Information internationally we will ensure a level of protection for Personal Information that is adequate according to applicable laws and regulations. For transfers of your Personal Information we will ensure that approved legal mechanisms are in place.  For more details or to request a copy please Contact Us at privacyeurope@medtronic.com.

In all cases we will not share more information than is necessary, and we will not authorize any third parties to keep, disclose or use your information except to provide the requested services in line with the purposes set out above.

Please note that subject to applicable laws, we may disclose your personal information if we believe we are required to do so to comply with any law, regulation, court order, legal or government request. In the unlikely event that all or part of our business is acquired by a third party, your information may be transferred to the new corporate owner insofar as relevant to the business in question and subject to appropriate safeguards being in place.

In addition, we may use and disclose your personal information to third parties if necessary to:

  • enforce this Privacy Statement and the other rules about your use of this website
  • protect our rights or property
  • protect someone's health, safety or welfare
  • comply with a law or regulation, court order or other legal process
  • investigate or take action in cases of suspected fraud or illegal activities

If you do not wish to have information viewed publicly, please do not use those sections of the website.

HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION FOR?

We will only keep your personal information for so long as necessary to fulfill the purposes for which we are allowed to use them, as set out in this Privacy Statement. For more information on the retention period, please detail your request to privacyeurope@medtronic.com.

WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?

We may change this Privacy Statement at any time and for any reason. If we decide to make a significant change to our Privacy Statement, we will post a notice on the login page of our website for a period of time after the change is made.

WHAT ABOUT PRIVACY ON OTHER WEBSITES?

This website may contain links to other websites that are operated by third parties. This Privacy Statement does not apply to other websites, even other Medtronic websites. Therefore, whenever you leave this website we recommend that you review the privacy practices that apply to information you provide on other websites. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. Neither are we responsible for websites operated by third parties or your business dealings with them. 

ARE THERE SPECIAL RULES ABOUT CHILDREN'S PRIVACY?

We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 16 without the consent of someone holding parental responsibility. If you think that we have otherwise collected personal information from someone under the age of 16, please contact us at  privacyeurope@medtronic.com.

WHAT ABOUT WEBSITE SECURITY?

Security is very important to us. We also understand that security is important to you. We use industry standard measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However no website or email transmission is 100% secure and we encourage you to therefore take special care in deciding what information you send or request via email, and take appropriate precautions such as keeping any usernames and passwords you use confidential.

YOUR RIGHTS

At any time, you may exercise your right to access, rectify, and as the case may be, erase, any personal information relating to you, or restrict the processing of your personal information in compliance with applicable laws.

You also have the right at any time to object, based on your particular situation, to any use or processing of your personal information which we have based on our legitimate interests.

In case we are processing your personal information in an automated manner as part of a service to you or based on your consent then you also have the right to request a copy of your information in a structured, commonly used and machine-readable format (known as the right to “data portability”).

Such requests can be sent to privacyeurope@medtronic.com, or in writing to the data controller:

Medtronic B.V.

Attn: Data Protection Officer

Earl Bakkenstraat 10, 6422 PJ Heerlen

Netherlands

 

If we have based our collection or use of your personal information on your consent then you also have the right to withdraw your consent at any time in the same way as it was given, or by sending a request in the above manner.

You may also at any time, free of charge and without having to provide any justification, opt-out of any direct marketing campaigns and request to no longer receive any promotional material as described above.

Our Data Protection Officer may be contacted by email at europeandpo@medtronic.com.

HOW TO CONTACT MEDTRONIC ACADEMY

If you have questions or comments about this Privacy Statement, please contact us at privacyeurope@medtronic.com.

Last updated: 
18 Mar 2016